Frequently asked questions
What makes CheriBOO's memory books unique?

At CheriBOO, we don’t just sell memory books; we offer a canvas for your family’s adventure! Our beautifully designed keepsake journals come in enchanting themes like Dusty Blue, Evergreen, and Lavender Mist, each crafted to inspire you to capture those fleeting moments that define your child’s first five years. Dive into the journey of memory-making with us!
How do I choose the right memory book for my child?

Choosing the right memory book is like picking the perfect adventure! Explore our unique themes and let your heart guide you. Whether you’re drawn to the calming hues of Dusty Blue or the vibrant charm of Evergreen, each book is a treasure chest waiting to be filled with your family’s stories. Trust your instincts and embark on this beautiful journey!
Can I personalize my memory book?

Absolutely! Personalization is the secret ingredient that transforms a good memory book into a legendary keepsake. While we currently don’t offer customization options, each book is designed to spark your creativity. Fill it with your own flair, doodles, and heartfelt notes to make it uniquely yours!
What should I include in my baby memory book?

Unleash your imagination! Include milestones, firsts, and everyday moments that make your heart race. Snap photos, jot down thoughts, and let your child’s story unfold like an epic tale. Remember, every page is a new chapter in your adventure together!
How do I care for my memory book?

Your memory book deserves the best care! Keep it in a safe, dry place away from direct sunlight to preserve its beauty. Handle it with love, and it will stand the test of time, becoming a cherished heirloom that your family will treasure for generations!
What is your return policy?

We believe in the thrill of satisfaction! If you’re not completely enchanted with your purchase, reach out to us within 30 days. We’ll guide you through the return process, ensuring you can continue your adventure with the right keepsake in hand!
How long does shipping take?

Prepare for the excitement! Once your order is placed, we’ll ship it out within 3-5 business days. Depending on your location, delivery can take anywhere from 5-10 business days. Keep an eye on your inbox for tracking updates, and get ready to embark on your memory-making journey!
Do you offer gift wrapping?

Yes! We love adding a sprinkle of magic to your gifts. Select our gift wrapping option at checkout, and we’ll wrap your memory book in style, ready to dazzle the recipient. Let’s make your gift unforgettable!
How can I contact customer support?

We’re here to help you conquer any challenges! Reach out to our customer support team via email or through our contact form on the website. We’ll respond promptly, ready to assist you on your adventure with CheriBOO!